24 × 7 Support

Team Velocity also offers 24*7 support to its clients. With our 24*7 support organizations can avoid spending time on training and support costs for Mobile, Email. MAC, PC, VoIP, Networks, Servers, and Office Suit Application Support. Our team always works to leverage the technology and to be more productive.

The trained IT professionals use sophisticated processes and systems to resolve quality issues quickly. Through team velocicy 24*7 support, you can get less downtime, quicker resolutions, and more productive users.

Our 24*7 product support covers the following:

  • Level 1: Functional help desk support task
  • Level 2: System, functional and software Deployment Support
  • Level 3: Update/ Release Management, Incident Management, Issues remediation, Enhancement, and Customization.